How do I activate my subscription?
Gift subscriptions and Amazon purchases
If you have received your FORM Smart Swim Goggles as a gift or if you purchased them on Amazon, you should:
- Create a FORM Swim App account once you receive your goggles
- Pair your goggles to the FORM Swim App
- Follow the instructions to enter your payment details in order to activate the subscription
You will not be charged anything at the time of activation - the credit card details are for the renewal after the end of the initial free trial period.
If you instead see the option to sign up for a 30-day free trial through the App Store or Google Play Store, please contact FORM Support for help.
Non-gift website purchases
If you purchased goggles on formswim.com, pairing your goggles to your FORM Swim App account will activate the subscription automatically.
If the subscription is not activated within 60 days of purchase, the free trial period will start automatically.
If you purchased the subscription through the App Store or Google Play Store, your subscription will be automatically activated upon purchase.