The charging LEDs do not work
When your goggles are charging, there are two LEDs near the contact point that should show red until the goggles are fully charged, at which time they will show green. If the LEDs do not come on, but the goggles are successfully charging, you can perform a reset by holding the FRONT button for 20 seconds.
If the issue persists, you can use the Support button in the bottom right-hand corner of this page to contact FORM Support. You can also message us through formswim.com/contact-us.