The goggles are showing incorrect metrics
If you have noticed that your goggles or the app are showing inaccurate or incorrect data compared to what you swam, there may be a few potential explanations. Your goggles will use a number of points of reference to accurately track your swims, but there are a few things that may cause the goggles to misinterpret your movements:
Switching stroke type mid-length
Swimming at inconsistent speeds
Stopping or walking mid-length
Using a stroke that is not one of the following: breaststroke, backstroke, freestyle or butterfly.
Performing drills that limit head movement, such as kicking, outside of Drills mode
Switching lanes, walking, or other movement may cause the goggles to leave rest mode or the motion detector to fill completely
- Using training equipment such as a pull buoy or a snorkel, outside of Drills mode
If your goggles have incorrectly registered a turn, a stroke or a swim, this should be fixed automatically when the swim is processed during the sync.
If the issue persists, we'd love to hear from you. Please reach out to FORM Support using the Support form at the bottom left-hand corner of this page and let us know as much information as you can about the specific error you encountered. You can also message us through this form.