The goggles are not charging
If your goggles are not charging, you can try the following steps:
Check that it's not the power source causing the issue - try plugging the cable into a different computer port or alternative USB power source;
If step 1 doesn’t resolve the issue, try resetting the goggles by holding the FRONT button for 15 seconds, then powering them on as normal.
If the issue persists, please contact FORM Support using the Support button at the bottom right-hand corner of this page. You can also message us through formswim.com/contact-us.