What are the shipping options? 

For most global orders, we use DHL International Express service or equivalent. All prices below are in USD.

Taiwan	from $10
Hong Kong	from $12
Japan, Malaysia, Philippines, Singapore, Thailand	from $15
South Korea	from $19
Vietnam, Indonesia	from $24
Macao, Mexico	from $25
South Africa, Maldives, Sri Lanka, Kazakhstan	from $29
Rest of World (except excluded countries)	from $35

Note: Orders are shipped within 1 - 2 business days and, for most countries, shipping takes 7 - 10 business days. Shipping to rural areas and PO boxes may take additional time for delivery.

Are there additional fees I may have to pay?

You may have the option to pay duties during checkout. If you see this option, we recommend you pay duties upfront to avoid delay in your shipment. The following countries may be eligible for duties prepaid:

Algeria

Andorra

Anguilla

Antigua and Barbuda

Aruba

Bahamas

Belize

Botswana

Burkina Faso

Burundi

Cabo Verde

Cameroon

Chad

Congo

Côte d’Ivoire

Djibouti

Dominica

Eswatini

Ethiopia

Falkland Islands

French Guiana

Gabon

Gambia

Ghana

Guadeloupe

Guinea

Guyana

Haiti

Jamaica

Kenya

Liberia

Liechtenstein

Macedonia

Madagascar

Malawi

Mali

Malta

Mauritania

Mauritius

Mayotte

Monaco

Morocco

Mozambique

Namibia

Nicaragua

Niger

Nigeria

Rwanda

Saint Helena

Saint Lucia

Senegal

Seychelles

Sierra Leone

South Africa

Suriname

Svalbard and Jan Mayen

Tanzania

Togo

Trinidad and Tobago

Turks and Caicos Islands

Uganda

Vatican City

Western Sahara

Zambia

If you see VAT or tax charged at checkout, there will be no fees to pay to the courier upon receiving the order. If you only see shipping charged at checkout, VAT or other duties may be payable upon receiving the package in your country of residence.

Where do we not ship?

We are unable to ship orders to the below countries. The app is also NOT available to download in these same countries.

Afghanistan	Myanmar
Belarus	North Korea
Brazil	Russia
Central African Republic	Somalia
China	South Sudan
Crimea - Region of Ukraine	Sudan
Cuba	Syria
Cyprus	Tunisia
Democratic Republic of the Congo	Iraq
Eritrea	Ukraine
Iran	Venezuela
Lebanon	Yemen
Libya	Zimbabwe

We do not ship to Las Palmas and Santa Cruz de Tenerife in Spain. However, the app is available for download in all regions of Spain.

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