Purchasing

On our website, you can purchase a gift card for 3, 6 or 12 months of Premium. You can purchase Premium gift cards on their own, or bundled with a pair of goggles. 

Upon purchase, you will receive an email confirmation along with a code to redeem the gift card. You can use the gift card yourself, or forward the email to the recipient for them to redeem.

Redemption

To redeem the gift card, you can either:

1. Tap through the email on your phone to activate the gift card on your FORM app or,
2. Open the FORM app on your phone, navigate to the Profile by tapping on your profile picture then Subscription. You can tap on Redeem Gift Card and type in the code in the email. 

Redemption - Previous Subscription System

If you are attempting to redeem your gift card and are seeing a screen that says you have an active subscription that was set up on a previous subscription system, please:

1. cancel your subscription through the App Store or Play Store, and 
2. contact Customer Experience for help with the gift card activation.

If you need help or have accidentally deleted the email with the gift card code, please reach out to Customer Experience. You can do so by email or by tapping the chat in the bottom right corner of this page.

Notes

• Gift cards do not expire.
• Gift cards can be returned for refund within the normal Returns Policy unless they have already been redeemed.